Delivery Information

Delivery

Our standard charge for postage on keys is free of charge for 2nd class signed, this is for delivery to the UK Mainland ONLY
Dispatch is normally within one to two working days although some bespoke or special order items may take longer. We aim to get your goods to you as soon as we possibly can.

Your goods will be sent by Royal Mail delivery (signature required),  to all UK mainland addresses. If you would like us to send your package by Guaranteed Next Day delivery or any other way, then delivery will be charged at cost. Please contact us for a quotation on 01844 274229/07702 809477 or email info@rpclocksmiths.co.uk

Collection

If you wish to collect from our shop there is no charge.

Collection address

QUICKSTEP SHOE REPAIR
27 High Street
Princes Risborough
Bucks
HP27 0AE

Open Monday-Friday 9am – 5pm
Saturday 9am – 4pm

 

Refund/Returns Policy

We are happy to refund or exchange your purchase if it is returned to us within 14 days of purchase. The goods must be returned, unused in their original packaging. Please retain a certificate of posting so that you are insured against loss or damage, should your purchase not make it back to us.

The postage of exchanged items will be charged at cost.

 

General Information

We make every effort to ensure that photographs and descriptions are accurate however sometimes slight variations may occur.

 

Errors & Omissions Excepted

We ensure that the price of all goods and services we are offering are clear and easily found. This means we show the actual price clearly. There are no hidden extras, such as taxes, packaging or additional delivery above our standard charge. Before agreeing the contract, we will confirm the actual price you will pay. If the nature of our business means that we may have to change the price between accepting your order and delivery, we will automatically give you the option to cancel your order and get your money back. In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale. Our systems do accept credit card details at point of order, however the card is only charged at point of sale.

We aim for 100% customer satisfaction so if you have a query then do please let us know.